Linking from one ticket to another

Linking from one ticket to another

You can add a link to another support ticket by entering the ticket number after the hash sign (#) in any comment. This will automatically create a hyperlink when you file the comment. 
    • Related Articles

    • Using Sentry Alerts In Your C/S NPR Code

      This document may be outdated. It was moved to the HCI Wiki: https://wiki.thehcisolution.com/w/index.php?title=Adding_Sentry_Alerts_to_your_CS_NPR_Code Anytime we setup an HCI Universe on-site, we setup our Sentry application. There should be a ...
    • List of MEDITECH Reports that we have Archived for Customers

      This is a list of some of the more popular reports that we have run out of MEDITECH and archived to PaperStore or another archive solution, like MEDITECH Scanning and Archiving. Whenever we start working on MEDITECH archiving projects, customers ...
    • Changing your DNS Server

      If you are ever unable to access a certain website and upon troubleshooting get a message saying that your DNS server may be unavailable these are the instructions for switching to Google's public access DNS servers. We had this happen with Zoho ...
    • ReleaseIT - Adobe Acrobat Pro DC Installation Guide

      These instructions will only apply if your hospital is contracted for the ReleaseIT Software and we have downloaded the Acrobat Pro DC software on your Hospital System. These instructions are for your persons who will be using the ReleaseIT to print ...
    • Report Designer Export Report Records

      When creating a MEDITECH Report Designer "Export" format type of report, you must define record names for each data row in the report download file. Each record name will force a new row to be created on the report. Typically you don't want this. ...